deleonedgargt098552b2

IT professional with solid experience in technical support, IT infrastructure, and network operations across banking, financial, corporate, and educational environments. Specialized in Level 2 and 3 support, Windows and Linux system administration, and maintenance of critical infrastructure focused on business continuity. Strong record of high First Call Resolution (FCR), clear technical documentation, and effective end-user training. Methodical, reliable, and aligned with ITIL best practices.

Guatemala

Guatemala

UTC-6

Especialidades