Gabriel Algandona Gutiérrez

Service-oriented and detail-driven professional with progressive experience in technical support and service operations across global IT environments. In less than one year, I advanced from Service Desk Agent to Service Process Specialist by learning quickly, thinking critically, and consistently identifying opportunities to improve processes and outcomes. I enjoy solving complex technical challenges, translating concepts clearly, and building trusted relationships with users and teams alike. In my current role, I collaborate closely with cross-functional teams and executive leadership to streamline workflows, strengthen documentation, and improve operational consistency. Through hands-on troubleshooting, coaching, and process refinement, I contribute to solutions that not only resolve issues but also enhance system reliability and long-term partner success. I take pride in being someone others can rely on — whether that means stepping in to solve a difficult problem, guiding …

España

Costa Rica

UTC-6

Especialidades

Trayectoria Profesional